Review moderation

Decide whether you review each one by hand or they publish themselves (holding back any with inappropriate language).

Widget design

Change the look of your reviews widget instantly — it applies to all 4 formats (cards, carousel, pop-up and wall).

Ready-made templates
Card shape
Border width
Accent color

Tints the card borders, avatars, carousel arrows and your reply bar.

Card background
Typography
Preview

The dark background here belongs to the editor only, so the card stands out — it is not your website’s background.

Advanced design

How each review is laid out, the verified-purchase badge, the rating badge, the "Leave your review" button and pagination. Everything shows live on the right.

Live preview

It updates by itself with every change. Nobody sees any of this until you press Save.

Embed it on your site

Pick the format, see below how it really looks with your styling, and copy the code to paste on your site.

Choose the format
Copy the code and paste it on your site

We open that page and tell you whether we can see the widget. We keep nothing from your site.

How it will look on your site (live)

This view uses your real approved reviews and the styling set in the Widget design tab — it updates instantly even before you save. Your visitors always see the last thing you saved.

Where exactly do I paste it? — instructions for your platform

Live conversion pop-up

The bubble that appears in the corner of your site showing real reviews ("Laura just left 5 stars · 2 days ago"). Here you decide how it behaves — it goes on your site with the same code above, choosing the Floating notification format.

How it will look on your site (live)

The preview shows almost instantly so you don’t wait — on your real site it honors the delay and per-visit maximum you set. Visitors can close it, and it won’t show again that visit.

Your Shopify store New

Connect your store to use Loalia inside Shopify: review widgets on your theme and, very soon, automatic review requests after every order.

To connect your store, install the Loalia app from the Shopify App Store and, inside the app, click "Link to my account".

Does Shopify say the app is unavailable? Connect it with a custom app

Until "Loalia Reviews" is published on the App Store, Shopify only allows installing it on development stores. For your real store, create a custom app in its admin and paste its token here — it works exactly the same:

  1. In your store admin: Settings → Apps and sales channels → Develop apps → Create an app (call it "Loalia").
  2. Under "Configure Admin API scopes", tick read_orders and read_products and save.
  3. Press Install app and copy the Admin API access token (it starts with shpat_ and is shown only once).

Connected platforms

The sites hooked up to your account with the Loalia plugin. From here you can cut the link to any of them, even if you can't get into it any more.

Your QR code

Print it and put it in sight — when scanned, your customers land straight on the review form.

It updates by itself as you change any setting.

Colors

Image in the center

QR center image

You can upload any image — it doesn’t have to be your business logo.

Tips: square and at least 300×300 px so it doesn’t blur; PNG if you need a transparent background (otherwise JPG or WEBP); avoid small text or fine detail — it shows quite reduced inside the QR.

Your QR on invoices and receipts

Add this stamp once to your invoice template or your POS receipt footer — and it prints on all of them forever. Whoever pays scans it, leaves a review and, if you have the reward enabled, receives their prize by email.

🧾 For receipts (thermal printer)

Pure black, made for 58/80 mm receipt printers.

📄 For invoices (A4 footer)

Horizontal band to insert in your invoice footer.

✍️ Text only — for POS systems that don’t allow images on the receipt

Paste it in your POS "receipt footer". The short link goes straight to your review form.

How do I add it to MY invoicing software? — instructions per platform
Holded / Quipu / online invoicing tools

Download the invoice stamp (A4) → in your software open Settings → Invoice templates (or "Document design") → add an image to the footer and upload the PNG. Save the template: from then on it prints on every invoice.

Invoices made in Word / Excel

Open your invoice template → Insert → Image → choose the stamp PNG and place it at the footer. Save the file as a template and done.

Shopify (online store)

If you use the "Order Printer" app (free, by Shopify), edit the invoice/packing-slip template and add the stamp as an image at the end. You can also add the short link to the order confirmation email: Settings → Notifications → Order confirmation.

WooCommerce (WordPress)

With the free "PDF Invoices & Packing Slips" plugin: WooCommerce → PDF Invoices → Documents → footer, and there paste the text with the short link or insert the stamp image into the template.

Bar / restaurant / retail POS

Almost every POS (Square, SumUp, Revo, Lightspeed...) has a "receipt footer" or "receipt logo" setting in its printing options. If it accepts images, upload the receipt PNG; if text only, paste the line above. Can’t find it? Ask your POS support: "how do I add an image or text to the receipt footer?".

NFC tag: a review with one tap

An NFC sticker or card by the till: your customers hold their phone close and your form opens. No app, no camera. You write it yourself from an Android phone; on iPhone, with a free app.

Design your card sticker

The NFC card comes blank. Here you design its sticker, download it and stick it on: your business, your wording and your colors. It comes out at the exact size of a credit card.

Your QR 3D-printed Yearly plan gift

El soporte de sobremesa de metacrilato donde va tu cartel

We ship you the countertop stand with the sign you design below already printed and fitted inside, ready for your counter. Manufacturing and shipping are handled personally — this only registers your request.

On a yearly plan (Pro or Agency), the first one is free. Otherwise (monthly plans or extra units) it costs €9.99 each.

Design the sign for your stand

The sheet that goes inside the acrylic stand. A6 size (105 × 148 mm) — what you design here prints at exactly that size. Nothing is saved until you press “Save design”.

1

Start from a template

It changes the colors, the typeface and the layout. Your headline and your line stay exactly as you have them.

2

Make it yours

Click any piece of the sign and its settings open up. Drag it to move it.

This is how it will look on your counter.

The PDF carries the size inside it: print it and it comes out at 105 × 148 mm, with nothing to adjust.

This is how it would look on your stand

The photo is the stand you will receive, with your design inside.

Text and type
Sign background
The QR code

Slot for the NFC card

It marks the exact spot on the paper where your card goes, at its real size. That way the same sign works both for scanning the QR and for tapping a phone.

Your customer reads this with the card already stuck on. Inside the slot it prints “Stick your NFC card here”, which is covered up the moment you stick it on.

The five stars
The icon at the top
Bands and borders

Click a style to add it, and the same one again to remove it. They are drawn in your sign's colors.

Your logos

A second brand, a partner, or a different logo just for this sign. Drag it in the preview to place it.

What logo to upload: a PNG with a transparent background, which is what lets it blend into the sign instead of showing up with a white box around it. At least 600 pixels wide (or 1000 if you are going to make it big), with no spare white edges. A JPG works too, but it will bring its background with it.

Your own image or design

It goes behind everything else, so it works as a background too. Drag it in the preview to place it.

What image to upload: if you are going to use it as a full background, make it at least 1240 × 1748 pixels — that is the sign at print quality. Use JPG for a photo, or PNG if it has a transparent background. A smaller one will look blurry in print, even though it looks fine on screen.

Social & Google

Paste the links to your social profiles: your customers will see one button for each. Empty ones are not shown.

FacebookNo link
InstagramNo link
GoogleNo link

You will find it in your Google Business Profile, under "Ask for reviews". After reviewing on Loalia, the customer can copy their review and post it there too with one button.

Your QR code to get followers

A different QR from the reviews one: scanning it opens your "Follow us" page. Design it your way: every change shows instantly in the preview.

This is how your QR looks

Size:

If you print the PDF, it comes out about 12 cm wide.

See my "Follow us" page

Design the QR

Phrases

Colors

Your networks' logos

The logos of the networks you linked above are shown.

QR center

Best if square and without small details: it shows reduced in the QR.

Shape

Dots
Frame

Reward per review

Offer something to whoever leaves a review — it’s emailed to them as soon as it publishes.

What do you give away?A discount or anything else: a coffee, a little gift, an extra session…
Give more for recording videoA bigger prize encourages video over plain text. Photo reviews get the same reward as text-only ones.
When do you send it?The email with the reward sends itself. You decide when.
Where does your customer get it?

It only shows on screen when the reward is given straight away: when the review is sent, or if it is published automatically. If you check each review first, it reaches them by email when you approve it.

Only customers who come from their Shopify order email (a confirmed purchase) see it on screen. Everyone else always gets it by email, so nobody can take it with a made-up address.

The prize wheel

Instead of always giving the same prize, whoever leaves a review spins a wheel and takes home whatever it lands on. The email with their prize goes out by itself.

The prizesBetween 2 and 8. The odds are split evenly: with 4 prizes, 25 % each. Raise one's number so it comes up more often, lower it so it comes up less.

Each prize's code has to be a coupon that already exists in your shop (Shopify, WooCommerce…): Loalia doesn't invent codes, because an invented one won't work at your till. If you leave it blank, the prize goes out with no code — unless you have single-use coupons from your shop (only for the prize that matches your fixed reward's percentage) or Loalia's unique coupon for a physical shop.

The look of the wheelYou see it instantly on the wheel to the right, exactly as your customer will.
When the prize email goes outThe email sends itself, with whichever prize came up and its code.
Where does your customer spin?One spin per review, wherever they spin.

Only customers who come from their Shopify order email (a confirmed purchase) spin on screen. Everyone else always gets the email to spin, so nobody can take the prize with a made-up address.

Nadie puede girar dos vecesThere's nothing to set up here: it comes as standard.
  • One spin per review. The permission to spin is stored inside the review and is used up on spinning.
  • Expires in an hour if they spin on the thank-you screen. The link sent by email doesn't expire: it's personal and single-use.
  • Cap per connection. Even if someone writes reviews one after another, it won't go past 12 spins a day from the same place.
  • The server decides the prize. It can't be tampered with from the browser to hand yourself the top prize.

By law (the Omnibus Directive), the prize cannot depend on the rating: the wheel is offered the same to someone who gives you one star as to someone who gives you five, and their review is published marked as an incentivised review. That's why there's no setting to filter by rating.

Unique coupons for a physical shop

For bars, hairdressers, clinics and high-street shops: every review gets a different, single-use coupon, and your team checks it in seconds with a phone. If you only sell online with the plugin, your shop already creates and checks its own coupons: you don't need this tab.

How it worksThis is how you explain it to your team in a minute.

  1. The customer leaves their review and receives their coupon (code + QR) by email and on screen.

  2. They show it at your place. Your employee scans it with the phone's camera or types the code.

  3. One tap: “Mark as used”. If they show it again, it says “already used”.

One coupon, one prize. It doesn't matter who brings it: it only works once.

AjustesHow long the coupon lasts, how the code starts and who can mark it.
0 = never expires. The usual: 30.
2 to 8 letters or numbers (no 0, O, 1, I or L, which get mixed up). It'll come out like this: PEPE-7HK4-MP2R
The phones that can redeemEach of your team's phones is set up once with a link. It can only mark coupons: it can't see reviews, or emails, or this dashboard. If someone leaves, you remove them and their phone stops working instantly. It saves itself, without pressing Save.
Redeem from here

“Redeem from here” opens the redeeming screen with your own session (it'll show as “Owner”). Don't lend it: your session gives access to the whole dashboard.

Brakes against abuseHow many reviews are accepted at most. They apply to every review, coupons or not.
In a venue with wifi for customers everyone comes from the same connection, which is why the cap is high (25 as standard). A low one would hold back real customers.
Past the cap, no more are accepted that day (150 as standard).
  • What comes as standard: one wheel spin per review (the pass is used up on spinning) and at most 12 spins a day from the same connection.
  • A coupon is voided on suspicion of a fake review, never because of the rating. When you reject a review for spam, insults, personal data, being fake or not being a customer, its coupon is voided. If you reject it for any other reason, it stays valid.
The couponsEvery one that's been given out, with its status. The redemption percentage tells you how many prizes bring the customer back.
–emitidos
–vigentes
–usados
–caducados
–anulados
–redeemed
CodePremioReviewEmitidoCaducaEstadoCanjeAcciones

Video review script

When someone records their video review, we suggest questions that appear over the camera so they never go blank. Write them your way — leave empty the ones you don’t want.

To break the ice: the problem they had before.
What you did for them.
The closer: whether they would recommend you and why.

Widget analytics

How many times your widget loaded and how many clicks it sent to your site, over the last 30 days.

—
Widget views (30 days)
—
Clicks to your site (30 days)
—
Clicks per 100 views

Last 14 days

Views Clicks
See the day-by-day table
DateViewsClicks

Emails DEMO MODE — generated but not actually sent

Here you see the exact content of every email that would be generated: alerts for you, and thank-yous/rewards for the reviewer.

Customize the thank-you email ProYour logo, your colors and your words.

Latest emails

📭

No emails generated yet

They will land here as soon as the first review comes in.

📥 Where you can bring your reviews from

None gets left out. Pick whichever suits you:

— average rating 📥 Import reviews

Your reviews

Hello!

All set to collect reviews!

Share your form, approve what comes in and show it anywhere. This is your quick summary.

— Approved reviews
— Awaiting review
— Average rating
— This month

Your collection form

It’s the link you send your customers so they can leave their review.

The latest review to arrive

None has arrived yet. Share your collection link with your customers to start receiving them.

What would you like to do today?

What's new in Loalia

    Quick help

    💬 Ask for a review via WhatsApp
    1. Press "Ask via WhatsApp" above.
    2. Pick the contact and send the message: it already carries your link.
    3. When the review arrives, approve it in "Reviews".
    🧩 Put the reviews on your website
    1. Open "Widgets" and pick the design.
    2. In the "Embed it on your site" tab, copy the code.
    3. Paste it on your website, Shopify or WordPress.
    📱 Print your QR
    1. Open "QR and signage".
    2. Add your colors and logo if you like.
    3. Download it and place it on the counter, receipts or invoices.
    Loalia guide

    What would you like to learn today?

    Videos and step-by-step guides for every feature. Search by a word or pick a topic.

    Your review wall

    A page of its own with all your approved reviews — share it on social, put it in your email signature or link it from your site.

    Your link to share

    This is how your customers see it right now ↗ Open in a separate tab

    The wall shows your logo by default. You can hide it (and change colors, shape and typography) from .

    Creative Studio

    What would you like to design today? Everything is built from your real reviews and your widget’s styling.

    —Approved reviews to use
    —With video
    —Saved creations

    AI case study

    The AI writes a complete social-proof article from YOUR approved reviews: headline, intro, sections with literal quotes and closing. Nothing invented — only what your customers said.

    Tell the AI what to focus on (optional)

    My creations

    Every image, video or ad you download or share is saved here automatically (the last 24 are kept).

    You haven’t generated any creations yet — pick a design above to get started.